Privacy Policy

Last Updated: November 2025

XM Media & Marketing (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, and other details you provide when making a purchase, booking a consultation, or contacting us.
Project Files & Uploads: Images, videos, logos, and branding materials submitted for design or marketing services.
Payment Information: Processed securely by our payment providers (e.g., Wix Payments, PayPal). We do not store or access full payment details.
Usage Data: Non-personal data automatically collected through cookies, analytics, or similar tools to help us improve our website and user experience.

2. How We Use Your Information

We use your information to:

Process and deliver your purchases or services
Communicate with you regarding your order or consultation
Improve our website, marketing, and client experience
Create or enhance digital media content based on your project submissions
Maintain records for business, accounting, and compliance purposes

3. Use of AI Tools

Some parts of our creative process may involve AI-based tools or software to enhance image, video, or audio quality, generate design concepts, or assist in editing.
Please do not upload files containing personal, confidential, or sensitive data (such as financial records, IDs, or private client information).
All files are processed securely and used solely for your requested project.

4. Sharing and Disclosure

We do not sell, rent, or trade your personal information.
We may share data only with:

Service providers (e.g., payment processors, hosting platforms, design software tools) necessary to complete your project or transaction.
Legal authorities, if required by law.

5. Data Security

We take appropriate measures to protect your information against unauthorized access, alteration, or disclosure.
However, please note that no online platform or transmission is 100% secure.

6. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at contact@xmmediamarketing.com.
We will comply with applicable privacy laws and respond within a reasonable time.

7. Cookies and Analytics

Our website may use cookies and analytics tools (such as Wix Analytics or Google Analytics) to understand site performance and visitor behavior.
You can disable cookies in your browser settings if you prefer not to share this information.

8. Data Retention

We retain uploaded project files and related communication for as long as necessary to complete your project or comply with legal obligations. You may request deletion once your project is finalized.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will always include a revised “Last Updated” date at the top of the page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at: contact@xmmediamarketing.com